Contact Us/ Additional Resources

Account Services

For all billing and account information contact:

Utilities Business Office:
Phone: (330) 375-2554
(M-F 8am - 4pm)

Water Distribution Division

For emergencies, including reporting leaks, main breaks or security concerns:
Phone: (330) 375-2420 (24-hour dispatch)

Engineering Technical Services

For water tie-in information outside of the city (Residential and Commercial)
contact: Joe Okolish
Phone: (330)-375-2690 X 1
(M-F 8am-4:30pm)
Jokolish@akronohio.gov  

For backflow information including commercial meters and backflow inspections
contact: Melissa Longfellow
Phone: (330)-375-2690 X 3
(M-F 8am-4:30pm)
Mlongfellow@akronohio.gov

For residential irrigation or hose bib irrigation information
contact: Lisa George
Phone: (330)-375-2690 X 5
(M-F 8am-4:30pm)
Lgeorge@akronohio.gov

For new construction within City limits
contact: Plans and Permits
Phone: (330)-375-2010

Other Inquires

For information regarding the following:

  • Meter services, including meter problems and water service turn on/off.
  • Hydrant flushing
  • Water quality changes, including health concerns
please visit the Water Distribution Division page.

Water Plant Division

For information regarding the following:

  • Treatment process and plant operation
  • Consumer Confidence Reports
  • Fluoride application
  • Water hardness
Please visit the Water Plant Division page.

Telephone Numbers:
Phone: (330) 678-0077
Fax: (330) 375-2502

E-mail:
AkronWaterSupply@akronohio.gov


Watershed Division

For emergencies, including reporting suspicious activity or pollution within the Watershed, please contact your local law enforcement agency.

For information regarding the following:

  • Lake Rockwell, LaDue, East Branch, and Mogadore Reservoirs
  • Recreational activities at the reservoirs
  • Education and community involvement
  • Source water protection
  • Plant tours
please visit the Watershed Division page.

Telephone Numbers:
Phone: (330) 678-0077 ext. 3749
Fax: (330) 375-2502

E-mail:
AkronWatershed@akronohio.gov

311

For additional information or inquiries please visit Akron 311
or call 330-375-2311.