Water Supply Bureau

Welcome to the City of Akron Water Supply Bureau

2021 Water Quality Consumer Confidence Report 

The 2021 CCR is available at www.akronohio.gov/ccr2021. This report has information about the source and quality of your drinking water. A paper copy is available upon request by calling: (330) 375-2748. Previous Reports are available at www.akronohio.gov/cms/Water/Consumer_Reports/index.html.

About Us

The drinking Water Supply Bureau consists of 3 divisions which provides watershed protection, drinking water treatment and drinking water distribution to the citizens and businesses of Akron as well as many neighboring communities. Each division is listed below along with a brief description of their responsibilities. Click on the name of each division to learn more.

Watershed Division

• Source water quality protection and security
• Management of four raw water reservoirs and nearly 20,000 acres of City owned property
• Administration of limited recreational programs
• Public education programs focused on watershed protection
• Implementation of an EPA approved Watershed Control Program

Water Plant Division

• Operation and maintenance of a Ohio EPA Class IV drinking water treatment facility
• Regulatory compliance responsibilities including an on-site certified laboratory
• Public education programs focused on water treatment
• Current and past Consumer Confident Reports

Water Distribution Division

• Operation and maintenance of a more than 1,200 mile water distribution system serving approximately 300,000 customers
• Operation and maintenance of multiple pump stations, finished water holding reservoirs, elevated tanks and standpipes.
• Industrial and residential meter reading and backflow protection.

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Click here for Account Services and online bill payment information

Click here to contact us for more information

Important Information About Lead and Corrosion Control

Interactive Map of Service Pipe Material