- ■ Where do I mail my payment?
- ■ How do I read my water meter?
- ■ How to read and understand your utility bill.
- ■ What is Akron Waterways Renewed!?
- ■ What are Operational Expenses?
- ■ What are Capital Improvements?
- ■ When is an account charged the $4.00 per month “availability” fee?
- ■ Why is there a $40.00 fee for disconnecting water service?
- ■ How small leaks can add up to BIG bills
- ■ How do I recognize a Water Department employee who comes to my home?
- ■ What is the cost to fill a swimming pool?
- ■ Why doesn’t the City allow a sewer discount when I fill my pool?
- ■ Can I receive credit for curb service and sewer if my home is vacant?
- ■ What should I do if I have concerns regarding trash pick-up, including trash bin problems and to schedule a large pick up?
- ■ Will Water Department employees use a lock box to gain entry to a vacant property to turn on or off water service?
- ■ How can I donate to Akron Cares?
■ Can I receive credit for curb service and sewer if my home is vacant?
Yes. Once the notarized curb service or sewer affidavit is on file, we will suspend charges for the time of the vacancy. If the time of the vacancy is not known, we will suspend the charges for six (6) months. If the property is still vacant after the six (6) month period, you must contact our office (phone call, e-mail, fax, or mail) and we will reactive the affidavit for another six (6) months as long as the notary seal has not expired. You must contact the Business Office at (330) 375-2554 once the home is occupied to resume curb service collection and sewer billing.
