- ■ Open an Account
- ■ Reactivate or Inactivate Your Lawn Sprinkler Account
- ■ Close an Account
- ■ Payment Options
- ■ Online Account Access
- ■ Online Bill Payment
- ■ Sign Up for Automatic Bank Draft
- ■ Sign Up for Paperless Billing
- ■ Request Payment Extension
■ Payment Options
In addition to payments at our Service Counter, we offer several options for paying your bill:
• Our automatic withdrawal program allows you to pay your bill automatically each month without writing a check. Your account balance is paid automatically from your checking or savings account with our secure process. There are no processing fees with this option
• Online payment through our website is available 24 hours a day, 7 days a week. Pay online by MasterCard ,Visa, American Express, Discover Card, Visa or MasterCard backed debit card, or electronic check though a secure payment service provided by Official Payments Corporation by clicking here. A nominal service fee will be charged by Official Payments Corporation. (Note: Electronic payment through other payment services may not post to your account in a timely manner and may result in longer delays in restoring service)
• Our Interactive Voice Response (IVR) system is available 24 hours a day, 7 days a week. Pay online by MasterCard ,Visa, American Express, Discover Card, Visa or MasterCard backed debit card, or electronic check check though a secure payment service provided by Official Payments Corporation by dialing 330-375-2554 and selecting option 2. A nominal service fee will be charged by Official Payments Corporation.
• Mail your check or money order along with the remittance advice from the bottom of your bill to Akron Utilities Business Office, PO Box 3674, Akron, Ohio 44309. Please write your utility account number on your check or money order to ensure prompt and accurate processing of your payment. Be sure to mail your payment well before the due date to avoid late fees and potential service disconnection.
• Our drop box, located outside the main doors at 1180 S Main St, is available for check or money order payments, no cash please. Please write your utility account number on your check or money order to ensure prompt and accurate processing of your payment
Please note if you pay your bill online through home banking, please list "City of Akron" as the payee and the address is 1180 S Main St, Ste. 110, Akron, Ohio 44301. Please include your 8, 9 or 10 digit account number located at the top of your bill.
If you have received a yellow disconnection notice, please do not mail your payment or place it in our drop box. Please make your payment in person or at our web site or IVR system for immediate receipt. If you have any questions about your bill, call us at 330-375-2554.
