- ■ Where do I mail my payment?
- ■ How do I read my water meter?
- ■ How to read and understand your utility bill.
- ■ What is Akron Waterways Renewed!?
- ■ What are Operational Expenses?
- ■ What are Capital Improvements?
- ■ When is an account charged the $4.00 per month “availability” fee?
- ■ Why is there a $40.00 fee for disconnecting water service?
- ■ How small leaks can add up to BIG bills
- ■ How do I recognize a Water Department employee who comes to my home?
- ■ What is the cost to fill a swimming pool?
- ■ Why doesn’t the City allow a sewer discount when I fill my pool?
- ■ Can I receive credit for curb service and sewer if my home is vacant?
- ■ What should I do if I have concerns regarding trash pick-up, including trash bin problems and to schedule a large pick up?
- ■ Will Water Department employees use a lock box to gain entry to a vacant property to turn on or off water service?
- ■ How can I donate to Akron Cares?
■ Why doesn’t the City allow a sewer discount when I fill my pool?
The City does not allow sewer discounts to fill a pool because the water should be discharged into the sanitary sewer system.
Many swimming pools have a bottom drain directly connected to a sanitary sewer, while other pools are pumped out or the water level lowered with portable pumps and the water is discharged directly into the homeowner’s sewer or onto the ground.
There is an EPA regulation prohibiting the discharge of chlorinated pool water into storm sewers or drainage ditches where it could meet surface water.
