
Snow and Ice
330-375-2311 (phone)
The Public Works Bureau provides snow and ice service to the following:
- The interbelt and main roads
- Arterials, & collectors
- Residential streets when we receive over 6" of snow
If you have any questions or to report a problem, please call the 3-1-1 Call Center by dialing 3-1-1 on your landline phone inside the city limits or by calling 330-375-2311 from your cell phone.
Mayor Dan Horrigan and City Council President Margo Sommerville unveiled an aggressive plan to overhaul the City’s approach to snow and ice removal. The new 5-point strategy includes significant improvements to equipment, technology, logistics, and training.
The full 5-point improvement strategy is summarized below.
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More Plow Trucks and Equipment
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Ended ODOT maintenance contract for highways, allowing 5 more 15-ton plow trucks to be available for plowing City streets
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3 new replacement 5-ton trucks allowing additional backup equipment in major events
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13 additional smaller 1-ton trucks outfitted with plows and/or salt spreaders which will be used for complaint-response in every City ward.
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More aggressive maintenance schedules and opening additional City facilities (including the Copley Road facility) for maintenance work to reduce plows being out of service when they’re needed most
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Better Access to Salt
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Market is recovering from extreme salt supply shortage last winter with more materials available nationwide
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Already secured commitment on our full quantity of salt at approx. 25,000 tons
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More salt available for City streets without ODOT maintenance agreement.
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Route Revisions
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Recrafting of routes on City street allowing quicker completion, and minimize travel times between routes, materials and service locations.
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Continuing work with logistics experts to maximize effectiveness and efficiency
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Outside contractors will have access to pre-assigned areas for emergency assistance
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Enhanced Training
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Providing additional in-truck training of new plow drivers by experienced operators
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Working with simulator vendors and partners to provide enhanced classroom training
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Improved Policies & Technology
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Working with City Council to adopt improvements to the Parking Ban procedure including earlier notification
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Supervisors in the field will have better access to Automated Vehicle Location (AVL) system, 3-1-1 service requests, work order management in real time.
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Internal Constant Improvement Team established to review responses to events and make changes and improvements before the next event.
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For a full FAQ sheet please click here: https://www.akronohio.gov/cms/resource_library/files/f9c37dcfce3d72cd/2019_faq_document_snow_and_ice.pdf