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City Employees and Retirees May Be Affected by Anthem Cyber-Attack


City of Akron Press Release
From the desk of Stephanie York
Published: 02-13-2015

           Akron, Ohio (February 13, 2015) - The City of Akron contracts with Anthem for life insurance benefits for its employees and retirees, and has been just been informed that Anthem was the target of a very sophisticated external, cyber-attack. Anthem notified City officials that the attackers gained unauthorized access to Anthem’s IT system. Anthem does not currently know to what extent, if any, City employees' and retirees’ information may have been accessed or compromised.  The City is working closely with Anthem to better understand the impact on its employees and retirees.

          The City is continuously monitoring the situation and wanted to make its employees and retirees aware of the measures that Anthem is taking to address the cyber-attack in the event that any of our employees or retirees may have been affected by it.  Once the attack was discovered, Anthem immediately made every effort to close the security vulnerability and has been assisting the FBI with their investigation. Anthem has also been analyzing the data to understand whose information was accessed. The information accessed includes personal information from current and former Anthem members such as their names, birthdays, social security numbers, street addresses, email addresses and employment information.  Anthem has learned that social security numbers were included in only a subset of the information that was accessed.  Anthem is continuing work to determine whose social security numbers were accessed.  Anthem has advised the City that there is no indication at this time that any personal information has been misused.  
          Anthem will individually notify every current and former member whose information was accessed.  Anthem created a dedicated website –  – where members can access information such as frequently asked questions and answers. People can and should check Anthem's website for updates.  There is also a toll free number to call with questions about this incident:  1-877-263-7995.  Anthem has indicated they will provide free identity repair services for those affected by the attack.

For further information, contact:
Stephanie York
Communications Director
E-mail: [email protected]

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