3-1-1
Akron's 3-1-1 is your One Call to City Hall Directory! Whether you need to submit a request for tall grass/weeds, snow plowing, leaf removal, or more, the helpful and friendly representatives at 3-1-1 are here to help.
OFFICE HOURS
Mon through Fri: 7:00 a.m. - 6:00 p.m.
Closed weekends and holidays
Dialing from outside the City of Akron - 330-375-2311
Dialing from a cell phone - 330-375-2311
Enter Service Request Here
What Can I Call 3-1-1 For?
- Report a Stray
- Animal Bite or Vicious Animal
- Dead Animal on Roadway or Sidewalk
- Barking or Nuisance Complaint
- And more!
Enter a request to get your residential street plowed and/or salted during a winter weather event.
Noticing tall grass/weeds on an abandoned city-owned property? You can call 3-1-1 and request mowing/weeding on that property.
Neighbor not taking care of their property? 3-1-1 can enter a request for an inspection to issue orders to mow.
Neighbor not taking care of their property? 3-1-1 can enter a request for an inspection to issue orders to mow.
- Complaint for neighboring housing conditions
- Report Vacant property
- Enter request for sidewalk repair
- And more!
- Request a cart
- Missed Recycling
- Drop out of the program
- Ask about glass drop off
- Request Hydrant Inspection
- Low Water Pressure
- Water Quality Issue
- Sewer Inlet Cleaning
- And more
Report a street light out or damaged.
- Report a pothole
- Request street resurfacing
- Request leaf pick up
- Plow/Salt
- Request Bulk Pick-up
- Issue with Cart
- Missed Trash
- Trash Complaint
- Illegal Dumping
- Tree removal request
- Tree trimming
- Storm Damage
- Request a Street Tree
Have a general concern to share? Want to ask a question that's not on this list? You can always call 3-1-1 as a starting point as you look for more information or to provide feedback. Our call center representatives are always ready to listen and to help whenever they can!