Contact Us/ Additional Resources

Account Services

For all billing and account information contact:

Utilities Business Office:
Phone: (330) 375-2554
(M-F 8am - 4pm)

Water Distribution Division

For emergencies, including reporting leaks, main breaks or security concerns:
Phone: (330) 375-2420 (24-hour dispatch)

Other Inquires

For information regarding the following:

• Meter services, including meter problems and water service turn on/off.
• Hydrant flushing
• Water quality changes, including health concerns

please visit the Water Distribution Division page.

Water Plant Division

For information regarding the following:

• Treatment process and plant operation
• Consumer Confidence Reports
• Fluoride application
• Water hardness

Please visit the Water Plant Division page.

Telephone Numbers:
Phone: (330) 678-0077
Fax: (330) 375-2502

E-mail:
AkronWaterSupply@akronohio.gov


Watershed Division

For emergencies, including reporting suspicious activity or pollution within the Watershed, please contact your local law enforcement agency.

For information regarding the following:

• Lake Rockwell, LaDue, East Branch, and Mogadore Reservoirs
• Recreational activities at the reservoirs
• Education and community involvement
• Source water protection
• Plant tours

please visit the Watershed Division page.

Telephone Numbers:
Phone: (330) 678-0077 ext. 3749
Fax: (330) 375-2502

E-mail:
AkronWatershed@akronohio.gov

311

For additional information or inquiries please visit Akron 311
or call 330-375-2311.