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About Us

The drinking Water Supply Bureau consists of 3 divisions which provides watershed protection, drinking water treatment and drinking water distribution to the citizens and businesses of Akron as well as many neighboring communities. Each division is listed below along with a brief description of their responsibilities. Click on the name of each division to learn more.

Watershed Division

  • Source water quality protection and security
  • Management of four raw water reservoirs and nearly 20,000 acres of City owned property
  • Administration of limited recreational programs
  • Public education programs focused on watershed protection
  • Implementation of an EPA approved Watershed Control Program

Water Plant Division

  • Operation and maintenance of a Ohio EPA Class IV drinking water treatment facility
  • Regulatory compliance responsibilities including an on-site certified laboratory
  • Public education programs focused on water treatment
  • Consumer Confidence Reports and All Water Tests

Water Distribution Division

  • Operation and maintenance of a more than 1,200 mile water distribution system serving approximately 300,000 customers
  • Operation and maintenance of multiple pump stations, finished water holding reservoirs, elevated tanks and standpipes.
  • Industrial and residential meter reading and backflow protection

Click here for the Latest News pertaining to Akron Water

Click here for Account Services and online bill payment information

Click here to contact us for more information

Additional Resources

Our Mission

Our Mission

To deliver to the public an ample supply of high quality water that exceeds all regulatory requirements now and in the future.






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