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Welcome to the Akron Water Supply Bureau


2017 Water Quality Consumer Confidence Report 

The 2017 CCR is available at This report has information about the source and quality of your drinking water. A paper copy is available upon request by calling: (330) 375-2748. Previous Reports are available at



About Us

The drinking Water Supply Bureau consists of 3 divisions which provides watershed protection, drinking water treatment and drinking water distribution to the citizens and businesses of Akron as well as many neighboring communities. Each division is listed below along with a brief description of their responsibilities. Click on the name of each division to learn more.

Watershed Division

  • Source water quality protection and security
  • Management of four raw water reservoirs and nearly 20,000 acres of City owned property
  • Administration of limited recreational programs
  • Public education programs focused on watershed protection
  • Implementation of an EPA approved Watershed Control Program

Water Plant Division

  • Operation and maintenance of a Ohio EPA Class IV drinking water treatment facility
  • Regulatory compliance responsibilities including an on-site certified laboratory
  • Public education programs focused on water treatment
  • Current and past Consumer Confident Reports

Water Distribution Division

  • Operation and maintenance of a more than 1,200 mile water distribution system serving approximately 300,000 customers
  • Operation and maintenance of multiple pump stations, finished water holding reservoirs, elevated tanks and standpipes.
  • Industrial and residential meter reading and backflow protection.


Akron Global Water Alliance (AGWA)

The Akron Water Supply Bureau is a leading utility partner in the AGWA initiative.  AGWA initiates, implements and commercializes the top water systems and technologies from across the U.S. and the world by forming and developing mutually beneficial partnerships on a local, national and international level.  Please visit the AGWA website at


Click here for the latest news pertaining to Akron Water

Click here for Account Services and online bill payment information

Click here to contact us for more information



Important information about Lead and Corrosion Control

Learn about your water lines and how Akron Water Supply optimizes the treatment process to protect our customers from risks associated with Lead Pipes, Plumbing, and Solder.

Interactive Map of Service Pipe Material


Full Size Interactive Map

This map is meant to share information with our customers about where we believe there is lead in the Akron Water System based on available data.

Akron Service Pipe Line Materials Map PDF

Lead In Water FAQ

Letter to Akron Water Customers with Lead Service Lines

Lead Treatment at Akron Water



Ohio EPA Environmental Review of Eastwood Pump Improvement Project

The Environmental Impact Statement for the Eastwood Pump Improvement project can be found by clicking the following link: WSRLA #FS390402-0003

Additional Resources

Our Mission

Our Mission

To deliver to the public an ample supply of high quality water that exceeds all regulatory requirements now and in the future.

Top Requests
and Concerns

Mayor Don  Plusquellic

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