Your browser does not support JavaScript I want to

Contact Info and Maps
News and Entertainment

What is the Retail Revival program?

Retail Revival is a new program in the U.S., focused on bringing traditional brick & mortar main street businesses online and to new customers around the world. eBay is partnering with the city of Akron for its first U.S. pilot city (with participation from Warren, OH) and through a 12-month partnership will help local small businesses in Northeast Ohio and the broader community harness the power of technology and eBay’s global marketplace.


What will participants in the program receive?

  • Participating businesses will receive support and resources to get started selling on the eBay platform, including a comprehensive training program that will teach the eBay selling basics, as well as strategies to best utilize eBay’s platform and tools to boost business, a dedicated customer service support team to answer any questions sellers may have, a complimentary eBay store subscription, and an eBay selling starter kit.

  • eBay will also work with the City of Akron to promote the city and its sellers across the eBay community through a dedicated landing page, social media channels and media.


What must participants agree to do?

Participants are expected to be an active program participant throughout the duration of the partnership (January 1, 2018 to December 31, 2018). This includes:

  • Attending and participating in all trainings offered by eBay, including an in-person kick-off event in Akron, OH the week of February 26 and approximately 3-4 additional virtual trainings held via webinar throughout 2018.

  • Creating a business account on eBay and a PayPal account.

  • Devoting at least 10% of the working week to setting up and running their eBay business.


What are the benefits of participating in the program?

The program will take away the uncertainty of selling online by providing ongoing training so that participating businesses can best leverage eBay’s marketplace. Participants will have access to:

  • A Massive Customer Base: 168M active buyers in 190 markets worldwide.

  • Global reach: 97% of eBay’s commercial sellers sell internationally.

  • Low Fees: Compared to other marketplaces we offer an extremely competitive fee structure. 

How do I apply for the program?

Interested business owners can apply here.


Why did eBay choose Akron?

Akron was selected as the pilot city after a rigorous review of cities across the U.S. for its considerable number of existing eBay sellers and strong entrepreneurial spirit in the community. According to eBay’s most recent Digital Density study, which measured number of eBay sellers and sales per capita, Summit County ranked among the top counties in the country.


What is the cost to continue the store membership after the year-long pilot?

eBay will be offering complementary subscriptions for the 2018 calendar year. If a participating business would like to continue their Store subscription (which is automatically renewed unless you opt out), a monthly subscription is $74.95/month and a yearly subscription is $59.95/month for a premium store membership. You can find more information about the different Store levels and associated fees here:


How are businesses being selected?

Applicants are being evaluated on several criteria, including their business model, product mix and suitability for online sales, and passion for their business and for the program.

The City of Akron, City of Warren and eBay are reviewing the applications on a rolling basis.


Are only businesses with Akron or Warren zip codes eligible?

While businesses based in Akron and Warren, OH will be given priority, interested businesses slightly outside the city limits are welcome to apply and will be evaluated on a case by case basis.


When will businesses be selected?

All applicants will be notified by February 23. At that time, applicants that are offered admittance to the program will be provided more information on the in-person training event in Akron, OH the following week.


Who do I contact with additional questions?

Please send additional questions about Retail Revival to Heather Roszczyk, Innovation & Entrepreneurship Advocate, City of Akron at [email protected].



Additional Resources

eBay Retail Revival

Top Requests
and Concerns

Mayor Don  Plusquellic

Search | Sitemap | Terms of Use | Privacy Policy | Careers | Contact Us

© 2016 City of Akron. All Rights Reserved.

This page was printed from the City of Akron Web site
Visit us online at www.
© 2015 City of Akron. All Rights Reserved.