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Akron, Ohio

Frozen underground house lines a problem for Akron Water Customers

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City of Akron Press Release
From the desk of stephanie york
Published: 03-03-2015

           Due to the recent record setting subzero temperatures and snowfall, the Akron Water Department has been responding to a historic number of customers experiencing frozen meters and frozen underground house lines.    We are suggesting that customers that have experienced any freezing at any time in the past, to run “a pencil stream” of water, at all times, around the clock, from the faucet closest to your water meter (usually a sink in the basement), to alleviate repeat freezing or even initial freezing from occurring.  

            With warming temperatures predicted beginning this weekend, it is anticipated that frozen lines will begin to thaw on their own, possibly this week and into the weekend.   

            If you are experiencing problems with your waterline and/or meter, call 330-375-2420.

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For further information, contact:
stephanie york
communications director
Phone: 330-375-2345
E-mail: [email protected]

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