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Residents

Contact Us

 

Account Services
For all billing and account information,
contact the Utilities Business Office:
Phone: (330) 375-2554
(M-F 8am-4:30pm)

 
Water Distribution Division
For emergencies, including reporting leaks, main breaks or security concerns:
Phone: (330) 375-2420 (24-hour dispatch)

For information regarding the following:

  • Meter services, including meter problems and water service turn on/off.
  • Hydrant flushing
  • Water quality changes, including health concerns
  • Engineering services, including new service applications,

please visit the Water Distribution Division page.

 
Water Plant Division
For information regarding the following:

  • Treatment process and plant operation
  • Consumer Confidence Reports
  • Fluoride application
  • Water hardness

please visit the Water Plant Division page.


Watershed Division
For emergencies, including reporting suspicious activity or pollution within the Watershed, please contact your local law enforcement agency.


For information regarding the following:

  • Lake Rockwell, LaDue, East Branch, and Mogadore Reservoirs
  • Recreational activities at the reservoirs
  • Education and community involvement
  • Source water protection
  • Plant tours

please visit the Watershed Division page.


311
For additional information or inquiries please visit Akron 311
or call 330-375-2311.

Additional Resources

Our Mission

Our Mission

To deliver to the public an ample supply of high quality water that exceeds all regulatory requirements now and in the future.



Top Requests
and Concerns


Mayor Don  Plusquellic

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