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ADA Services

NOTICE UNDER THE AMERICANS WITH DISABILITIES ACT

In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990, The City of Akron will not discriminate against qualified individuals with disabilities on the basis of disability in the City’s services, programs, or activities.

Employment: The City of Akron does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under Title I of the Americans with Disabilities Act (ADA).

Effective Communication: The City of Akron will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in the City’s programs, services, and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments.

Modifications to Policies and Procedures: The City of Akron will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all City programs, services, and activities. For example, individuals with service animals are welcomed in City offices, even where pets are generally prohibited.

Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a City program, service, or activity, should contact Billy Soule, Assistant to the Mayor for Community Relations, 166 S. High Street, Room 503, Akron, Ohio 44308, or call 330-375-2189 at least seven (7) days in advance. If you require TDD phone service call Ohio Relay at 800-750-0750 and they will assist in contacting the Mayor’s Office at (330) 375-2345.

The ADA does not require the City to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden.

Complaints that a City of Akron program, service, or activity is not accessible to persons with disabilities should be directed to Billy Soule, Assistant to the Mayor for Community Relations, 166 S. High Street, Room 503, Akron, Ohio 44308, or call 330-375-2189, within 60 calendar days from the date of alleged discriminatory conduct. If you require TDD phone service call Ohio Relay at 800-750-0750 and they will assist in contacting the Mayor’s Office at (330) 375-2345.

The City of Akron will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.

ADA Questions and Complaints: The City of Akron has an ADA Coordinator and a grievance procedure in place. This is to ensure that complaints are handled promptly. Equitable resolution is strived for through the review process. Please contact the ADA Coordinator with questions or complaints about the ADA compliance efforts.

Billy Soule, Assistant to the Mayor for Community Relations
166 S. High Street, Room 503
Akron, Ohio 44308
(voice) 330-375-2189, (TDD) 330-375-2345

Email:    soulebi@ci.akron.oh.us

City of Akron’s Grievance Procedure: It is the intent of the City of Akron to expediently and equitably resolve issues concerning barriers to persons with disability or alleged discrimination toward persons with disability, in employment practice or in the provision of services provided by the City.

  • ADA Coordinator. The ADA Coordinator is responsible to hear and/or cause investigation of any question or concern by a member of the public or employee regarding discriminatory practices in the provision of services, barriers to accessibility to services or employment practices. The ADA Coordinator will render a decision whether there are reasonable grounds to believe that a discriminatory violation of the ADA has occurred.
  • Conference. If the ADA Coordinator determines that there are reasonable grounds to believe a violation of the ADA occurred, the ADA Coordinator shall hold an informal conference to attempt to resolve the grievance.
  • Alternative Remedies. The City of Akron’s grievance procedure shall not prevent the City of Akron or any person from exercising any right or seeking any remedy to which that party might otherwise be entitled or from filing any grievance with any other agency or court of law or equity. (Note: This is section 5 of the City of Akron grievance procedure).