Akron - 1981 & 1995 All American City - City of Invention - gif (3182 bytes)

Income Tax

 

www.ci.akron.oh.us
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Income Tax Division
City of Akron
1 Cascade Plaza - 11th Floor
Akron, OH  44308-1100

(330) 375-2290
(330) 375-2165 (IVR)
Mon-Fri 8:00 a.m. - 4:30 p.m.
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Our Internet EFT system for Employer Withholding payments has been redesigned and is now available.  Additionally, the IVR phone payment system is also available by calling (330) 375-2165 and can be used as an alternative to the Internet EFT system. 

Your account number, NEW PIN (sent to employers May 31, 2013) and threshold amounts are the same whether filing over the internet or filing using the telephone IVR system.

If you have any EFT questions, please call the Income Tax Division’s EFT Section at 330-375-2497 (telephone) or 330-375-2456 (fax).

Thank you
The Division of Income Tax
EFT Section
More Akron & JEDD Income Tax services

 

 

 

 

 

 

 

 

 

 

 

On-Line FAQs / Technical Concerns

EMPLOYER WITHHOLDING FAQs
Q. I need to make a withholding payment.   What can I do if the Internet site is down?
A. Withholding payments can still be made by our phone payment system at (330) 375-2165. Your account number, password and threshold amounts are the same as when filing over the internet.

 
Q. Who should I contact if I have questions concerning employer withholding?
A. You can email your questions to OnlineTax@ci.akron.oh.us  or call us at (330) 375-2497

 
TECHNICAL CONCERNS
  • The "Runtime Error" message is not a significant problem. If you should get this message simply click "NO" and continue.
  • Should you get an error saying that the program "has performed an illegal operation", then consider upgrading to the latest version of your browser.  This may solve the problem since all browsers do not operate alike when they are in an interactive mode.
  • If you make a mistake when entering your tax data, and you discover the error after you "Submit" the form, you should be able to bring back the entry page by clicking on your browser’s back arrow. Some older browser versions will not do this and you will simply get back a blank form that will need to be completed again.

 

 

 

 

 

 

 

 

 

 

 

 

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